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Terms of Services


As a condition of using this website, you agree to the following Terms of Use. If you do not agree with these Terms of Use, please do not use this site. We reserve the right to change, modify, add or remove portions of these terms at any time, so please check back periodically for changes. Your continued use of this site after changes to these terms (including the Privacy Policy) will constitute your acceptance of such changes.


Please review our Privacy Policy.



This website and all materials on the website, including, but not limited to, the layout, design, images, illustrations, color schemes, videos, text content, articles, and postings (the “Materials”) are the property of ElliptiGO Incorporated (“ElliptiGO”). The Materials are subject to applicable copyright laws, trademark laws, international conventions and other intellectual property laws. By using this site, you agree not to reproduce, copy, reuse, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from without the prior written permission of ElliptiGO. However, you may download or make one copy of the Materials and other downloadable items displayed on the website, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of ElliptiGO’s copyrights and other proprietary rights. Use of these Materials on any other website or other networked computer environment is prohibited without prior written permission from ElliptiGO.

Nothing contained on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this website or any information displayed on this website, through the use of framing or otherwise, except: (a) as expressly permitted by these Terms of Use; or (b) with the prior written permission of ElliptiGO or such third-party that may own the trademark or copyright of information displayed on this website.


The name Gibbon and the Gibbon logo are registered trademarks of Sports ID GmbH. The name GiBoard and the GiBoard logo are registered trademarks of Sports ID GmbH. They are protected by law. All trademarks, copyrights, logos, and symbols constitute the intellectual property of ElliptiGO or Sports ID GmbH or its affiliated companies and are protected by federal and state law and may not be copied or imitated in whole or in part. Any unauthorized use of these trademarks and trade names is strictly prohibited.


ElliptiGO is not responsible for the content of any sites that may be linked to or from this website, nor do we make any representations or warranties of any kind regarding any products or services offered by any third parties whose icons, products, services or hyperlinks appear on the website. These links are provided for your convenience only and you access them at your own risk. These sites are independent from ElliptiGO and we have no control over the content of that other site. In addition, a link to any other site should not be construed as approval or endorsement by ElliptiGO of that third party or of any product or service provided by a third party.

Your correspondence or business dealings with third parties found on or through this website, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third parties. We will not be involved in resolving any disputes relating to or arising out of any correspondence or business transaction between you and any such third parties.


This website and all elements thereof are provided on an “as is” basis without warranty of any kind, express or implied. ElliptiGO disclaims all warranties, express and implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. If you rely on this website or any information, product or service available through this website, you do so at your own risk. ElliptiGO does not warrant that the site will operate or perform in a manner that is uninterrupted or error-free, or that the site or host server will be maintained free of viruses or other harmful code. Some states and jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you. The foregoing shall be enforceable to the maximum extent permitted by applicable law.

Under no circumstances and regardless of legal theory, whether in tort, contract or otherwise, will ElliptiGO be liable to you or any other party for any damages, including, but not limited to, indirect, special, incidental, reliance, or consequential damages, however caused, and regardless of character, including without limitation, relating to your use of this website, any product or service linked to from or advertised or promoted on this website, lost data, computer failure or malfunctioning, or otherwise. Some states and jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you. The foregoing shall be enforceable to the maximum extent permitted by applicable law. You agree to this allocation of risk in relation to your use of the site.


You agree that any legal action brought against ElliptiGO shall be governed by the laws of the State of California without regard to its conflict of law principles and shall take place in the appropriate federal or state court located in the County of San Diego, California.


Credit Cards and PayPal

We accept the following credit cards: Visa, MasterCard, AMEX, and Discover. We also accept payment via PayPal. There is no surcharge for using your credit card or PayPal to make purchases. Please be sure to provide your exact billing address and telephone number (the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order for which we are not responsible. Your credit card or PayPal account will be billed upon shipment of your order.

Financed Orders

Orders placed using financing provided by our third-party financing vendor are subject to the terms and conditions set forth in the financing contract.

Multiple Product Orders

When ordering more than one product, we will attempt to ship all products at the same time. Products that are unavailable at the time of shipping may be shipped as they become available or may be held until the entire order is available, at our discretion. You will be charged for products as they are shipped. In the event that your order ships on different days, the entirety of your shipping charge may be applied to the first product(s) shipped.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. ElliptiGO Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. If ElliptiGO Inc. elects to decline an order after it has been paid for, then ElliptiGO Inc. will refund the entire amount paid. If ElliptiGO Inc. elects to supply a lower quantity than was ordered after the full quantity has been paid for, ElliptiGO Inc. will refund the amount charged for the portion of the order that was declined.

Out-of-Stock Products

There may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping and receive a full refund of any monies delivered to us.


We are confident that you will love your GiBoard. If you make your purchase directly from the website, you can return an item for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded). Refunds will be processed within 7 business days of receipt of the returned item. Any returned item that is damaged or is missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. Just contact us at to arrange the return, and we will send you more details.

If you purchased from an authorized dealer, that dealer’s return policy will apply instead.

Shipping Policy

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by GiBoard US or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Products sold through this website are intended to be used in the United States. GiBoard US assumes no responsibility for supporting GiBoard products outside of the United States or for product damage from shipping or handling that takes place after the initial delivery of the product to the customer. If you have any questions about this policy, please contact us at: or 800.209.1368 prior to completing your purchase.


ElliptiGO Inc. charges sales tax on orders that will be delivered to addresses within the states where ElliptiGO Inc. believes it has nexus for sales tax purposes. For orders shipped to states where ElliptiGO does not believe it has nexus for sales tax purposes, the purchaser is solely responsible for all sales, use or other taxes related to the purchase.

Typographical Errors

If a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers or for any other reason, ElliptiGO Inc. has the right to refuse or cancel any orders placed for said product. ElliptiGO Inc. has the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for a purchase at an incorrect price and your order is canceled, ElliptiGO Inc. shall refund the amount charged.

Modifying the Terms & Conditions

All orders placed through are governed by the Terms & Conditions in effect at the time the order is placed. These Terms & Conditions supersede any terms and/or conditions you include with any purchase order. We reserve the right to make changes to these Terms & Conditions at any time. If this happens, we will notify you by posting the new Terms & Conditions on the website.



ElliptiGO is committed to maintaining a website that is accessible to the broadest audience possible, regardless of ability. We are doing our best to ensure that our website is designed, developed and maintained in compliance with the Web Content Accessibility Guidelines version 2.0. Exceptions are made where compliance is not possible or would require extraordinary measures. If you are unable to access a given document, please email or call 858.437.9799 to request the document in a format that is accessible to you.

Web Browsers and Screen Readers

ElliptiGO recommends using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Internet Explorer or NVDA and Firefox
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome
  • For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

PDF Documents on this Site

This web site contains links to PDF documents that may require the most current version of Adobe Reader to view. The Adobe Acrobat Reader may already be installed on your computer. To find out, click on the link for the document you are interested in. If the Adobe Acrobat Reader is properly installed on your computer, the Reader will either download or automatically open a PDF copy of the document. If the Adobe Acrobat Reader is not installed on your computer, it can be found, free of charge, at the Adobe Acrobat Reader download page. If you are using a screen reader, you may find it will not read some documents in PDF format. Adobe provides a web site that will convert non-accessible PDF files to a format that is useable with a screen reader. The Adobe Access site is located at, and the tool can also be added to your computer as a “plug-in.”

Third-Party Sites

GiBoard US and ElliptiGO make use of various third-party websites such as Facebook, Instagram, Twitter and YouTube. These websites are used to disseminate news and information about GiBoard US and its products. These third-party websites may maintain their own accessibility policies. Please check those websites for further information.


ElliptiGO realizes that user input and feedback is an important part of ensuring our website is accessible. If you encounter any accessibility issues with this website or any content herein please email us at or call us at 858.437.9799.