FAQs

How big is GiBoard, and how much does it weigh?

GiBoard is minimalist and perfectly compact.

• Dimensions: 42" L x 11" W x 5.5" H

• Weight: 9 pounds

Is GiBoard safe?

GiBoard is easy to use and safe! Its shape and material create a loose bouncing effect, allowing you to do dynamic moves and tricks while it is easy on your joints. 

The stable, low-profile design with a unique line system keeps you low to the ground and allows you more control during balancing. With no wobbling or moving parts, it is safe for beginners or the advanced and accessible to all age groups.

What is the weight limit on GiBoard? 

Maximum load: 400 pounds

What is included in my GiBoard Order?

Your GiBoard comes fully assembled in the box. The components include the GiBoard, line, roll & lock dowels and tensioning rod.

How do I install my GiBoard?

Your GiBoard will arrive completely assembled; no tools are required!

What is the return policy? 

We guarantee that you will love your GiBoard. You can return it for any reason within 30 days of purchase for a full refund, less return shipping charges, if any (expedited outbound shipping charges will not be refunded).

Any returned items are damaged or missing parts for reasons other than our error may receive a partial refund, which we will inform you about upon receipt of the return. Please keep the box and all original packing materials for the return shipment.

Contact us at info@giboardus.com to arrange the return, and we will send you more details.