T
Tammy Y. We received the board for Christmas and one of the clips broke so we couldn’t tighten the band. We made contact with Giboard, they verified the purchase and sent the clip out very quickly. We were very happy with the service received.
J
John E. I was very please that although my original clip broke, when I sent an email explaining the issue, I got an immediate response and a free replacement. That's how you keep your customers happy.
J
Jennifer W. Thank you for your quick response and getting the replacement parts!
P
Phil K. Old one broke, this one wasn’t broke, so it’s perfect…till it inevitably breaks.
B
Brooke W. I’m glad there was replacement clip to easily buy since my kids misplaced ours. It was an easy and fix and now our board is back to working perfectly!