Return & Refund Policy
We’ve extended the return window for the holidays to take the worry out of gift giving. Ensure that your loved one loves their GiBoard with easy returns through 1/25!
Warranty Requests
All Products purchased from GIBBON North America and authorized resellers include a 2-year warranty against manufacturing defects. This warranty is limited to manufacturing defects and does not cover damage that results from normal wear and tear incurred with product usage. Similarly, it does not cover damage caused by product misuse or abuse.
- Damaged Items
- Items Missing From Your Order
- Incorrect Items Received
- Other Product Issues
Return Requests
We guarantee that you will love your GIBBON purchase. If you make your purchase directly from GIBBON North America, you can return an item for any reason within 30 days of the delivery date for a full refund (with the exception of expedited shipping charges). We do not accept returns of orders delivered more than 30 days ago.
- General Returns that do not include damage or a warranty issue